FREQUENTLY ASKED QUESTIONS - GOLD COAST VISA ADVISOR / MIGRATION AGENT AND LAWYERS
WHAT INFORMATION WILL I NEED TO GIVE YOU?
When you begin contact with us, you will need to verify your identification before the Gold Coast Migration Advisor and Migration Agent can disclose any information about your visa types or advice. You will need to give us your full name and details.
DO YOU USE MY INFORMATION FOR ANYTHING APART FROM MY VISA APPLICATION?
No, the Gold Coast Visa Advisor and Migration Agent does not use your information for any other purpose apart from your visa application. Your visa and information is secure and safe with the Gold Coast Visa Advisor and Migration Agent.
HOW LONG DO YOU KEEP MY INFORMATION?
Seven years. Your Gold Coast Migration Advisor and Migration Agent is required by law to keep your information secure for seven years.
WILL YOU KEEP US INFORMED WHILST OUR VISA IS BEING PROCESSED?
Yes. Gold Coast Visa Advisor and Migration Agent are required by law to keep you informed in writing about the progress of you visa application including receipts and invoices for disbursements for fees relating to your visa application.
ARE YOU A GOVERNMENT MIGRATION AGENCY IN AUSTRALIA?
No, we are not a government Migration Agency. We are a private Migration Agency. We maintain your private information and act in your best interest only.
HOW LONG DOES A VISA APPLICATION TAKE?
Your visa application will vary depending on your cirumstances. An advantage of using the services of a Gold Coast Visa advisor is that not only does it make your application more accurate maximizing efficeint processing times.
WHAT PROCESS CAN WE EXPECT?
CAN I GET A REFUND IF MY VISA APPLICATION IS REFUSED?
No. The Department and the Gold Coast Migration Advisor and Migration Agent have a no refund policy once you have engaged their services.
CAN I INCLUDE FAMILY IN MY VISA APPLICATION?
DO YOU HAVE SKYPE AND OR ZOOM ?
Yes. We can Skype our Gold Coast Visa Advisor and Migration Agent, if you would like to make an appointment.
CAN YOU HELP WITH STUDENT VISAS?
Yes, we can. Our Gold Coast Visa and Migration Agent can refer you to our education agent and Migration Agent charge a standard fee for attending to student visas and education issues.
I’VE JUST CHANGED MY ADDRESS WHAT SHOULD I DO?
Contact us in writing via email as soon as practically possible. You should notify your Gold Coast Visa Advisor and Migration Agent as soon as possible if you change your address or contact details. This is a condition that may be placed on your visa and visa application.
ARE BOGUS DOCUMENTS ACCEPTABLE?
No, bogus applications and or documents are highly illegal and we expect you fullfill your obligations to us always providing honest and accurate information to the best of your ability. Serve penalties are in place for fraud. You may have your application cancelled immediately or be fined, or placed in immigration detention. Gold Coast Visa Advisor and Migration Agent Lawyers will have no part of fraudulent or an application that is believed to be non-genuine.
CAN YOU PROMISE AND GUARANTEE US A POSITIVE OUTCOME?
No. Our Gold Coast Visa Advisor Lawyers and Migration Agent cannot guarantee you a positive outcome. However, we will always do our very best in each case and act in your best interests.
CAN GOLD COAST VISA ADVISOR VARIFY CERTAIN DOCUMENTS WE EMAIL?
Yes. Coast Visa Advisor and Migration Agent can verify certain documents you email to us and we can also advise you where to find a Justice of The Peacge to have documents signed.
WILL MY APPLICATION BE BY MAIL OR ONLINE?
Coast Visa Advisor and Migration Agent is a modern and innovative Migration Advisor and Agent. We embrace the latest computer technology and encourage you to use email and digital file saving using PDF and JPEF, Word and Excel. Police Certificates and Translations are always posted to our secure PO BOX address in Elanora Post Office.We scan and email you a copy of the documents along with the original if you require it.
HOW SHOULD I CONTACT MY GOLD COAST VISA ADVISOR?
You can contact your Gold Coast visa advisor for Australia wide applications by email or phone. Our services for Migration Agents like to contact with you. We like you to contact by email, phone, Skype or Zoom at first. After initial contact we prefer email contact and do not encourage text messages. We do not encourage after hours calls or texts.
MARN (Migration Agents Registration Number) 1467096